FAQS

What is Green Shoppy ?

Green Shoppy is a registered company which deals in Original branded Export and Import Leftovers from Factories around the world

How will you deliver my order ?

Your order will be delivered to you through a  Registered Courier Service at the address you have mentioned as ship to address in your order. In case of Cash On Delivery order, the courier will collect the money in cash from you when he delivers the order.

How long will my order take to arrive ?

Your order will usually reach your doorstep between 1 to 3 working days from the date of order. However the delivery can take up to 7 working days during busy holiday season or our mega sales events.

Why are sometimes size different on Product tags than what was ordered ?

We sell many international brands, each having its own size specs. We try to map these sizes to our standard Pakistani sizes so that it is convenient for our buyers to order online. You will see a different size label on the poly-bag than the size label on the garment in such case. 

Please wear the garment to see if it fits. If not, please return it for a refund or exchange voucher.

You reduced the price of an article after i purchased it . am i entitled for a reduction in price ?

If we reduce our price within 15 days of your purchase date, you are entitled for a credit voucher for the difference in value. Please send us an email quoting your order number, item purchased and difference in price and we will issue a credit voucher. Please note, products bought/offered on Sale/Clearance, Special Sale events, and Daily Deal  section do not apply to this.

Can i open Cash on delivery parcel without making a payment to the courier first ?

No. You cant open the package without making the payment to the courier. We sell everything with a 15 Days No Questions Asked Money Back Guarantee. If you do not like anything, please return it and we will give you a refund (less the shipping charges) or an exchange voucher.

 I have bought an item on promotion or with a Discount Code. What amount will you refund me?

 For items purchased on sale, if a refund is allowed on the sale item, the amount refunded will be the exact amount paid for the item+ 299 Delivery charges, and not its original value.
For example: If you purchased an item on sale for Rs. 500 and its original value was Rs. 1000, we will refund you Rs. 500 only+ 299 delivery charges

 Do you offer international deliveries?

 No, we do not offer international deliveries and shipments as of now.

 What is your return and exchange policy?

How do I send goods back for return refund or exchange?